Data protection

1. basic information on data processing and legal basis

1.1. This data protection declaration informs you about the type, scope and purpose of the processing of personal data within our online offer and the websites, functions and content connected to it (hereinafter jointly referred to as "online offer" or "website"). The data protection declaration applies irrespective of the domains, systems, platforms and devices (e.g. desktop or mobile) used on which the online offer is executed.

1.2. The terms used, such as "personal data" or their "processing", we refer to the definitions in Art. 4 of the General Data Protection Regulation (DSGVO).

1.3. The personal data of users processed within the scope of this online offer includes inventory data (e.g., names and addresses of customers), contract data (e.g., services used, names of clerks, payment information), usage data (e.g., the websites visited on our online offer, interest in our products) and content data (e.g., entries in the contact form).

1.4. The term "user" includes all categories of persons affected by the data processing. They include our business partners, customers, suppliers, interested parties and other visitors to our online offer. The terms used, such as "user", are to be understood as gender-neutral.

1.5. We only process users' personal data in compliance with the relevant data protection regulations. This means that the user's data is only processed if a legal permission exists. This means, in particular, if the data processing is necessary for the provision of our contractual services (e.g. processing of orders) as well as online services, or is required by law, or if the users have given their consent, as well as on the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation and security of our online offer within the meaning of Art. 6 Para. 1 lit. f. DSGVO, in particular in the case of range measurement, creation of profiles for advertising and marketing purposes as well as collection of access data and use of third-party services).

1.6. We would like to point out that the legal basis for the consents is Art. 6 para. 1 lit. a. and Art. 7 DSGVO, the legal basis for the processing for the fulfilment of our services and implementation of contractual measures Art. 6 para. 1 lit. b. DSGVO, the legal basis for processing to fulfil our legal obligations Art. 6 para. 1 lit. c. DSGVO, and the legal basis for processing to protect our legitimate interests Art. 6 para. 1 lit. f. DSGVO is.

2. security measures

2.1. We take organisational, contractual and technical security measures in accordance with the state of the art to ensure that the provisions of the data protection laws are complied with and thus to protect the data processed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorised persons.

2.2. The security measures include in particular the encrypted transmission of data between your browser and our server.

3. disclosure of data to third parties and third-party providers

3.1. Data is only passed on to third parties within the framework of legal requirements. We only pass on user data to third parties if this is necessary, e.g. on the basis of Art. 6 para. 1 lit. b) DSGVO for contractual purposes or on the basis of legitimate interests pursuant to Art. 6 para. 1 lit. f. DSGVO in the economic and effective operation of our business.

3.2. Where we use subcontractors to provide our services, we take appropriate legal precautions and technical and organisational measures to ensure the protection of personal data in accordance with the relevant legal requirements.

3.3. If content, tools or other means from other providers (hereinafter collectively referred to as "third party providers") are used within the scope of this data protection declaration and their named registered office is located in a third country, it is to be assumed that a data transfer takes place to the third party providers' countries of domicile. Third countries are countries in which the GDPR is not directly applicable law, i.e. basically countries outside the EU or the European Economic Area. The transfer of data to third countries takes place either if there is an adequate level of data protection, user consent or otherwise legal permission.

4. provision of contractual services

4.1. We process inventory data (e.g., names and addresses as well as contact data of users), contract data (e.g., services used, names of contact persons, payment information) for the purpose of fulfilling our contractual obligations and services pursuant to Art. 6 para. 1 lit b. DSGVO.

4.2. Users can optionally create a user account, in which they can view their orders in particular. During the registration process, users are provided with the required mandatory information. The user accounts are not public and cannot be indexed by search engines. If users have cancelled their user account, their data with regard to the user account will be deleted, subject to their retention being necessary for reasons of commercial or tax law in accordance with Art. 6 Para. 1 lit. c DSGVO. It is the responsibility of the users to save their data in the event of termination before the end of the contract. We are entitled to irretrievably delete all user data stored during the term of the contract.

4.3. Within the scope of registration and renewed logins as well as the use of our online services, we store the IP address and the time of the respective user action. The storage is based on our legitimate interests as well as those of the users in protection against misuse and other unauthorised use. This data is not passed on to third parties, unless it is necessary for the pursuit of our claims or there is a legal obligation to do so in accordance with Art. 6 Para. 1 lit. c DSGVO.

4.4. We process usage data (e.g. the web pages visited on our website, interest in our products) and content data (e.g. entries in the contact form or user profile) for advertising purposes in a user profile, e.g. in order to display product information to users based on the services they have used to date.

5. qimiQ websites

5.1. We process inventory data (e.g., names and addresses as well as contact data of users), contract data (e.g., services used, names of contact persons, payment information) for the purpose of fulfilling our contractual obligations and services pursuant to Art. 6 para. 1 lit b. DSGVO.

5.2. Within the scope of registration and renewed logins as well as the use of our online services, we store the IP address and the time of the respective user action. The storage is based on our legitimate interests as well as those of the users in protection against misuse and other unauthorised use. This data is not passed on to third parties, unless it is necessary for the pursuit of our claims or there is a legal obligation to do so in accordance with Art. 6 Para. 1 lit. c DSGVO.

5.3. We process usage data (e.g. the web pages visited on our website, interest in our products) and content data (e.g. entries in the contact form or user profile) for advertising purposes in a user profile, e.g. in order to display product information to users based on the services they have used to date.

5.4. Content Management System ("CMS") for this website is provided by WordPress. Data protection: en.wordpress.org/about/privacy

5.5. We use web hosting services of the company World4You Internet Services GmbH (Hafenstraße 47-51, 4020 Linz, Austria). We have concluded an order processing contract. Data protection: www.world4you.com/de/unternehmen/datenschutzerklaerung.html.

6. QimiQ Online Shop

6.1. We process inventory data (e.g., names and addresses as well as contact data of users), contract data (e.g., services used, names of contact persons, payment information) for the purpose of fulfilling our contractual obligations and services pursuant to Art. 6 para. 1 lit b. DSGVO.

6.2. Users can optionally create a user account, in which they can view their orders in particular. During the registration process, users are provided with the required mandatory information. The user accounts are not public and cannot be indexed by search engines. If users have cancelled their user account, their data with regard to the user account will be deleted, subject to their retention being necessary for reasons of commercial or tax law in accordance with Art. 6 Para. 1 lit. c DSGVO. It is the responsibility of the users to save their data in the event of termination before the end of the contract. We are entitled to irretrievably delete all user data stored during the term of the contract.

6.3. Within the scope of registration and renewed logins as well as the use of our online services, we store the IP address and the time of the respective user action. The storage is based on our legitimate interests as well as those of the users in protection against misuse and other unauthorised use. This data is not passed on to third parties, unless it is necessary for the pursuit of our claims or there is a legal obligation to do so in accordance with Art. 6 Para. 1 lit. c DSGVO.

6.4. We process usage data (e.g. the web pages visited on our website, interest in our products) and content data (e.g. entries in the contact form or user profile) for advertising purposes in a user profile, e.g. in order to display product information to users based on the services they have used to date.

6.5. We use the online shop system "Shopify", of the provider Shopify International Limited (c/o Intertrust Ireland, 2nd Floor 1-2 Victoria Buildings, Haddington Road, Dublin 4, D04 XN32, Ireland) on the basis of contract performance. Data protection: www.shopify.com/legal/privacy.

7. QimiQ Recipe Database

7.1. We process inventory data (e.g., names and addresses as well as contact data of users), contract data (e.g., services used, names of contact persons, payment information) for the purpose of fulfilling our contractual obligations and services pursuant to Art. 6 para. 1 lit b. DSGVO.

7.2. Users can optionally create a user account, in which they can view their stored recipes in particular. During the registration process, users are provided with the required mandatory information. The user accounts are not public and cannot be indexed by search engines. If users have cancelled their user account, their data relating to the user account will be deleted, subject to their retention being necessary for reasons of commercial or tax law in accordance with Art. 6 para. 1 lit. c DSGVO. It is the responsibility of the users to save their data in the event of termination before the end of the contract. We are entitled to irretrievably delete all user data stored during the term of the contract.

7.3. Within the scope of registration and renewed logins as well as the use of our online services, we store the IP address and the time of the respective user action. The storage is based on our legitimate interests as well as those of the users in protection against misuse and other unauthorised use. This data is not passed on to third parties, unless it is necessary for the pursuit of our claims or there is a legal obligation to do so in accordance with Art. 6 Para. 1 lit. c DSGVO.

7.4. We process usage data (e.g. the web pages visited on our website, interest in our products) and content data (e.g. entries in the contact form or user profile) for advertising purposes in a user profile, e.g. in order to display product information to users based on the services they have used to date.

7.5. We use web hosting services of the company Hetzner Online GmbH (Industriestrasse 25, 91710 Gunzenhausen). We have concluded an order processing contract. Privacy policy: www.hetzner.de/rechtliches/datenschutz.

8. contacting

8.1. When contacting us (via contact form or email), the user's details are processed for the purpose of handling the contact request and its processing pursuant to Art. 6 (1) lit. b) DSGVO.

8.2. Users' details may be stored in our Customer Relationship Management System ("CRM") or comparable enquiry organisation.

8.3. We use the CRM system "HubSpot", from the provider HubSpot Inc. (25 First Street, 2nd Floor, Cambridge, MA 02141, USA), based on our legitimate interests (efficient and fast processing of user requests). For this purpose, we have concluded a contract with HubSpot with so-called standard contractual clauses, in which HubSpot undertakes to process user data only in accordance with our instructions and to comply with the EU data protection level. HubSpot is also certified under the Privacy Shield agreement and thus offers an additional guarantee of compliance with European data protection law (www.privacyshield.gov/participant?id=a2zt0000000TN8pAAG&status=Active).

9. comments, contributions and ratings

9.1. When users leave comments or other contributions, their IP addresses are stored on the basis of our legitimate interests within the meaning of Art. 6 (1) lit. f. DSGVO are stored.

9.2. This is done for our security in case someone leaves unlawful content in comments and posts (insults, forbidden political propaganda, etc.). In this case, we ourselves can be prosecuted for the comment or post and are therefore interested in the identity of the author.

10. collection of access data and log files

10.1. We collect data on every access to the server on which this service is located (so-called server log files) on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. DSGVO, we collect data about each access to the server on which this service is located (so-called server log files). The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.

10.2. Log file information is stored for security reasons (e.g. to clarify acts of abuse or fraud) for a maximum of seven days and then deleted. Data whose further storage is required for evidentiary purposes is exempt from deletion until the respective incident has been finally clarified.

11 Cookies & Reach Measurement

11.1. Cookies are pieces of information that are transmitted from our web server or third-party web servers to users' web browsers and stored there for later retrieval. Cookies may be small files or other types of information storage.

11.2. We use "session cookies", which are only stored for the duration of the current visit to our online presence (e.g. in order to be able to save your login status or the shopping cart function and thus enable the use of our online offer at all). A randomly generated unique identification number, a so-called session ID, is stored in a session cookie. In addition, a cookie contains information about its origin and the storage period. These cookies cannot store any other data. Session cookies are deleted when you have finished using our online offer and log out or close the browser, for example.

11.3. Users are informed about the use of cookies in the context of pseudonymous reach measurement within the scope of this data protection declaration.

11.4. If users do not want cookies to be stored on their computer, they are asked to deactivate the corresponding option in the system settings of their browser. Stored cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.

11.5. You can opt out of the use of cookies that are used for reach measurement and advertising purposes via the deactivation page of the network advertising initiative (optout.networkadvertising.org) and additionally the US-American website (optout.aboutads.info) or the European website (www.youronlinechoices.com/at/praferenzmanagement) contradict.

11.6. For a list of all cookies that may be set by this website or third parties, please visit the Cookie page here.

12. Google Analytics

12.1. We use Google Analytics, a web analytics service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 9.10.2008), on the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offering within the meaning of Art. 6 (1) f. DSGVO) Google Analytics, a web analytics service provided by Google Inc (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) ("Google"). Google uses cookies. The information generated by the cookie about the use of the online offer by the user is usually transmitted to a Google server in the USA and stored there.

12.2. Google is certified under the Privacy Shield agreement and thereby offers a guarantee of compliance with European data protection law (www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

12.3. Google will use this information on our behalf for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. In doing so, pseudonymous user profiles of the users can be created from the processed data.

12.4. We use Google Analytics to display the ads placed within Google's advertising services and those of its partners only to users who have also shown an interest in our online offering or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited), which we transmit to Google (so-called "Remarketing Audiences" or "Google Analytics Audiences"). With the help of Remarketing Audiences, we also want to ensure that our advertisements correspond to the potential interest of the users and do not have a harassing effect.

12.5. We only use Google Analytics with IP anonymisation activated. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

12.6. The IP address transmitted by the user's browser will not be merged with other data from Google. Users can prevent the storage of cookies by setting their browser software accordingly; users can also prevent the collection of the data generated by the cookie and related to their use of the online offer to Google as well as the processing of this data by Google by downloading and installing the browser plugin available under the following link: tools.google.com/dlpage/gaoptout.

12.7. You can find out more information about Google's use of data, setting options and objection options on the Google website: policies.google.com/technologies/partner-sites?hl=en ("Data use by Google when you use our partners' websites or apps"). policies.google.com/technologies/ads?hl=en ("Data use for advertising purposes"), adsettings.google.com ("manage information that Google uses to serve ads to you").

13 Google Re / Marketing Services

13.1. We use the marketing and remarketing services of Google Inc. (1600 Amphitheatre Park Park, Mountain View, CA 9.0.2011) on the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. DSGVO) the marketing and remarketing services (in short "Google Marketing Services") of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) ("Google").

13.2. Google is certified under the Privacy Shield agreement and thereby offers a guarantee of compliance with European data protection law (www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

13.3. Google's marketing services allow us to display advertisements for and on our website in a more targeted manner in order to present users only with ads that potentially match their interests. If, for example, a user is shown ads for products in which he or she was interested on other websites, this is referred to as "remarketing". For these purposes, when our website and other websites on which Google marketing services are active are called up, a code is executed directly by Google and so-called (re)marketing tags (invisible graphics or code, also known as "web beacons") are integrated into the website. With their help, an individual cookie, i.e. a small file, is stored on the user's device (comparable technologies can also be used instead of cookies). The cookies can be set by various domains, including google.com, doubleclick.net, invitemedia.com, admeld.com, googlesyndication.com or googleadservices.com. This file records which websites the user has visited, which content he or she is interested in and which offers he or she has clicked on, as well as technical information on the browser and operating system, referring websites, time of visit and other information on the use of the online offer. The IP address of the user is also recorded, whereby we inform Google Analytics that the IP address is shortened within Member States of the European Union or in other contracting states to the Agreement on the European Economic Area and is only transferred in full to a Google server in the USA and shortened there in exceptional cases. The IP address will not be merged with user data within other Google offerings. The aforementioned information may also be combined by Google with such information from other sources. If the user subsequently visits other websites, he or she can be shown ads tailored to his or her interests.

13.4. User data is processed pseudonymously within the scope of Google marketing services. This means that Google does not store and process the name or email address of the user, for example, but processes the relevant data in a cookie-related manner within pseudonymous user profiles. This means that from Google's point of view, the ads are not managed and displayed for a specifically identified person, but for the cookie holder, regardless of who this cookie holder is. This does not apply if a user has expressly allowed Google to process the data without this pseudonymisation. The information collected by Google marketing services about users is transmitted to Google and stored on Google's servers in the USA.

13.5. The Google marketing services we use include the online advertising programme "Google AdWords". In the case of Google AdWords, each AdWords customer receives a different "conversion cookie". Cookies can therefore not be tracked via the websites of AdWords customers. The information obtained with the help of the cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. The AdWords customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.

13.6. We can also use the "Google Optimizer" service. Google Optimizer allows us to track the effects of various changes to a website (e.g. changes to the input fields, design, etc.) as part of so-called "A/B testing". For these testing purposes, cookies are placed on the users' devices. Only pseudonymous data of the users are processed.

13.7. Furthermore, we can use the "Google Tag Manager" to integrate and manage Google analytics and marketing services on our website.

13.8. For more information on Google's use of data for marketing purposes, please see the overview page: policies.google.com/technologies/ads?hl=en, Google's privacy policy is available at policies.google.com/privacy?hl=en available.

13.9. If you wish to object to interest-based advertising by Google marketing services, you can use the settings and opt-out options provided by Google: adssettings.google.com.

14 CoRoll-Re / Marketing Services

14.1. We use the marketing and remarketing services (in short "AdRoll Marketing Services") of AdRoll Advertising Limited (1, Burlington Plaza, Burlington Road, Dublin, Ireland) on the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 Para. 1 lit. f. DSGVO) the marketing and remarketing services (in short "Adroll Marketing Services") of AdRoll Advertising Limited (1, Burlington Plaza, Burlington Road, Dublin 4, Ireland) ("AdRoll").

14.2. The AdRoll marketing services allow us to display advertisements for and on our website in a more targeted manner in order to present users only with ads that potentially match their interests. If, for example, a user is shown ads for products in which he or she has shown interest on other websites, this is referred to as "remarketing". For these purposes, when our website and other websites on which AdRoll marketing services are active are called up, AdRoll code is executed directly by AdRoll and so-called (re)marketing tags (invisible graphics or code, also known as "web beacons") are integrated into the website. With their help, an individual cookie, i.e. a small file, is stored on the user's device (comparable technologies can also be used instead of cookies). The cookies can be set by various domains, including adroll.com. This file records which web pages the user has visited, which content he or she is interested in and which offers he or she has clicked on, as well as technical information on the browser and operating system, referring web pages, time of visit and other information on the use of the online offer. The IP address is not merged with the user's data within other AdRoll offers. Google may also combine the above information with information from other sources. If the user subsequently visits other websites, he or she can be shown ads tailored to his or her interests.

14.3. User data is processed pseudonymously within the framework of AdRoll marketing services. This means that AdRoll does not store and process the name or email address of the user, for example, but processes the relevant data in a cookie-related manner within pseudonymous user profiles. This means that from AdRoll's point of view, the ads are not managed and displayed for a specifically identified person, but for the cookie holder, regardless of who this cookie holder is. This does not apply if a user has expressly permitted AdRoll to process the data without this pseudonymisation.

14.4. For more information about AdRoll's use of data for marketing purposes, please visit the overview page. www.adrollgroup.com/de-DE/privacy.

15 Facebook Social Plugins

15.1. We use social plugins ("plugins") of the social network facebook.com, which is operated by Facebook Ireland Ltd. DSGVO) social plugins ("plugins") of the social network facebook.com, which is operated by Facebook Ireland Ltd (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) ("Facebook"). The plugins can display interaction elements or content (e.g. videos, graphics or text contributions) and are recognisable by one of the Facebook logos (white "f" on a blue tile, the terms "Like", "Like" or a "thumbs up" sign) or are marked with the addition "Facebook Social Plugin". The list and appearance of Facebook social plugins can be viewed here: developers.facebook.com/docs/plugins.

15.2. Facebook is certified under the Privacy Shield agreement and thereby offers a guarantee of compliance with European data protection law (www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).

15.3. When a user calls up a function of this online offer that contains such a plugin, his or her device establishes a direct connection with the Facebook servers. The content of the plugin is transmitted by Facebook directly to the user's device and integrated into the online offer by the latter. In the process, user profiles can be created from the processed data. We therefore have no influence on the scope of the data that Facebook collects with the help of this plugin and therefore inform users according to our level of knowledge.

15.4. By integrating the plugins, Facebook receives the information that a user has accessed the corresponding page of the online offer. If the user is logged in to Facebook, Facebook can assign the visit to his or her Facebook account. If users interact with the plugins, for example by clicking the Like button or posting a comment, the corresponding information is transmitted from their device directly to Facebook and stored there. If a user is not a member of Facebook, there is still the possibility that Facebook will find out and store his or her IP address. According to Facebook, only an anonymised IP address is stored in Germany.

15.5. The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as the relevant rights and settings options for protecting the privacy of users, can be found in Facebook's privacy policy: www.facebook.com/about/privacy.

15.6. If a user is a Facebook member and does not want Facebook to collect data about him or her via this online offer and link it to his or her membership data stored with Facebook, he or she must log out of Facebook and delete his or her cookies before using our online offer. Further settings and objections to the use of data for advertising purposes are possible within the Facebook profile settings: www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. The settings are platform-independent, i.e. they are applied to all devices, such as desktop computers or mobile devices.

16. Facebook Custom Audiences and Facebook Marketing Services

16.1. Within our online offer, the so-called "Facebook pixel" of the social network Facebook, which is operated by Facebook Inc. (1 Hacker Way, Menlo Park, CA 94025, USA) or, if you are a resident of the EU, Facebook Ireland Ltd. (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) ("Facebook"), is used due to our legitimate interests in the analysis, optimisation and economic operation of our online offer and for these purposes.

16.2. Facebook is certified under the Privacy Shield agreement and thereby offers a guarantee of compliance with European data protection law (www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).

16.3. With the help of the Facebook pixel, it is possible for Facebook to determine the visitors to our online offer as a target group for the display of advertisements (so-called "Facebook ads"). Accordingly, we use the Facebook pixel to display the Facebook ads placed by us only to those Facebook users who have also shown an interest in our online offer or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited) that we transmit to Facebook (so-called "Custom Audiences"). With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interest of the users and do not have a harassing effect. With the help of the Facebook pixel, we can also track the effectiveness of the Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (so-called "conversion").

16.4. The Facebook pixel is directly integrated by Facebook when you visit our website and can save a so-called cookie, i.e. a small file, on your device. If you subsequently log in to Facebook or visit Facebook while logged in, your visit to our online offer will be noted in your profile. The data collected about you is anonymous for us, so we cannot draw any conclusions about the identity of the user. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and can be used by Facebook and for its own market research and advertising purposes. If we transmit data to Facebook for matching purposes, this data is encrypted locally in the browser and only then sent to Facebook via a secure https connection. This is done solely for the purpose of matching data that is also encrypted by Facebook.

16.5. Furthermore, we use the additional function "extended matching" when using the Facebook pixel. In this case, inventory data such as telephone numbers, email addresses or Facebook IDs of the users are transmitted to Facebook in encrypted form to create target groups for Facebook ads and are only used for this purpose. Users agree to the processing of their personal information within the scope of "extended matching".

16.6. The processing of the data by Facebook takes place within the framework of Facebook's data use policy. Accordingly, general information on the display of Facebook ads, in Facebook's data usage policy: www.facebook.com/policy.php. Specific information and details about the Facebook Pixel and how it works can be found in the Facebook help section: www.facebook.com/business/help/651294705016616.

16.7. You can opt-out of the Facebook Pixel's collection and use of your data to display Facebook ads. To adjust the types of ads you are shown within Facebook, you can visit the page set up by Facebook and follow the instructions there on the settings for usage-based advertising: www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. The settings are platform-independent, i.e. they are applied to all devices, such as desktop computers or mobile devices.

16.8. You can also refuse the use of cookies that are used for reach measurement and advertising purposes via the deactivation page of the network advertising initiative (optout.networkadvertising.org) and additionally the US-American website (optout.aboutads.info) or the European website (www.youronlinechoices.com/at/praferenzmanagement) contradict.

16.9. To prevent your data from being collected by the Facebook pixel on our website, please click on the following link and deactivate the marketing cookies.

17 Newsletter

17.1. The following information explains the contents of our newsletter as well as the registration, dispatch and statistical evaluation procedures and your rights of objection. By subscribing to our newsletter, you agree to receive it and to the procedures described.

17.2. Content of the newsletter: We send newsletters, emails and other electronic notifications with promotional information (hereinafter "newsletter") only with the consent of the recipients or a legal permission. If the contents of the Newsletter are specifically described in the course of registration, they are decisive for the consent of the user. In addition, our newsletters contain information about our products, offers, promotions and our company.

17.3. Double opt-in and logging: Registration for our newsletter takes place in a so-called double opt-in process. This means that you will receive an email after registration in which you are asked to confirm your registration. This confirmation is necessary so that no one can register with other email addresses. The registrations for the newsletter are logged in order to be able to prove the registration process in accordance with the legal requirements. This includes the storage of the registration and confirmation time, as well as the IP address. Changes to your data stored with the dispatch service provider are also logged.

17.4. Shipping service provider: The newsletter is sent using "MailChimp", a newsletter sending platform of the US provider The Rocket Science Group, LLC (675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA). You can view the privacy policy of the mailing service provider here: www.mailchimp.com/legal/privacy. The Rocket Science Group LLC d/b/a MailChimp is certified under the Privacy Shield agreement, thereby providing a guarantee of compliance with the European level of data protection (www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active).

17.5. Shipping service provider: The newsletter is sent using "Campaign Monitor", a newsletter sending platform of the US provider Campaign Monitor Pty Ltd (225 Franklin St, Boston, MA 02110, USA). You can view the privacy policy of the provider here: www.campaignmonitor.com/policies/#privacy-policy. Campaign Monitor Pty Ltd d/b/a We have entered into a commission processing agreement with Campaign Monitor.

17.6. Shipping service provider: The newsletter is sent using "Klaviyo", a newsletter sending platform of the US provider Klaviyo Inc (631 Howard St #500, San Francisco, CA 94105, USA). You can view the privacy policy of the provider here: www.klaviyo.com/privacy. We have concluded an order processing agreement with Klaviyo.

17.7. Furthermore, according to its own information, the dispatch service provider may use this data in pseudonymous form, i.e. without assigning it to a user, to optimise or improve its own services, e.g. to technically optimise the dispatch and presentation of the newsletter or for statistical purposes to determine which countries the recipients come from. However, the dispatch service provider does not use the data of our newsletter recipients to write to them itself or to pass it on to third parties.

17.8. Login data: To subscribe to the newsletter, it is sufficient to enter your email address. Optionally, we ask you to enter your name in order to be addressed personally in the newsletter.

17.9. Statistical survey and analyses: The newsletters contain a so-called "web beacon", i.e. a pixel-sized file that is retrieved from the server of the dispatch service provider when the newsletter is opened. Within the scope of this retrieval, technical information, such as information on the browser and your system, as well as your IP address and the time of the retrieval are initially collected. This information is used for the technical improvement of the services on the basis of the technical data or the target groups and their reading behaviour on the basis of their retrieval locations (which can be determined with the help of the IP address) or the access times. Statistical surveys also include determining whether newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is neither our intention nor that of the dispatch service provider to observe individual users. The analyses serve us much more to recognise the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.

17.10. The use of the dispatch service provider, the performance of statistical surveys and analyses as well as the logging of the registration process are based on our legitimate interests in accordance with Art. 6 Para. 1 lit. f DSGVO. Our interest is directed towards the use of a user-friendly and secure newsletter system that serves our business interests and meets the expectations of the users.

17.11. Termination / Revocation: You can cancel the receipt of our newsletter at any time, i.e. revoke your consent. This will also terminate your consent to the dispatch of the newsletter by the dispatch service provider and the statistical analyses. Unfortunately, it is not possible to cancel the dispatch by the dispatch service provider or the statistical analysis separately. You will find a link to cancel the newsletter at the end of each newsletter. If users have only registered for the newsletter and cancelled this registration, their personal data will be deleted.

18. integration of services and contents of third parties

18.1. Within our online offer, we use content or service offers of third-party providers on the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. DSGVO) to integrate content or services offered by third-party providers, such as videos or fonts (hereinafter uniformly referred to as "content"). This always requires that the third-party providers of this content are aware of the IP address of the user, as without the IP address they would not be able to send the content to their browser. The IP address is therefore necessary for the presentation of this content. We endeavour to only use content whose respective providers only use the IP address to deliver the content. Third-party providers may also use so-called "pixel tags" (invisible graphics, also known as "web beacons") for statistical or marketing purposes. Through the Pixel tags information such as visitor traffic on the pages of this website can be evaluated. The pseudonymous information may also be stored in cookies on the user's device and may contain, among other things, technical information about the browser and operating system, referring websites, time of visit and other information about the use of our online offering, as well as being linked to such information from other sources.

18.2. The following presentation provides an overview of third-party providers and their content, together with links to their data protection declarations, which contain further information on the processing of data and, in part already mentioned here, options for objection (so-called opt-out):

If our customers use the payment services of third parties (e.g. PayPal, Stripe or Klarna), the terms and conditions and the data protection notices of the respective third party providers apply, which can be accessed within the respective websites or transaction applications.
External fonts from the third-party provider Google, Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) via fonts.google.com ("Google Fonts"). The integration of Google Fonts takes place via a server call at Google (usually in the USA). Privacy policy: policies.google.com/privacy?hl=en, Opt-Out: adssettings.google.com.
Maps of the service "Google Maps" of the third-party provider Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Privacy policy: policies.google.com/privacy?hl=en, Opt-Out: adssettings.google.com.
Videos from the "YouTube" platform of the third-party provider Google Inc (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Privacy policy: policies.google.com/privacy?hl=en, Opt-Out: adssettings.google.com.
Functions of the Instagram service are integrated within our online offer. These functions are offered by Instagram Inc. (1601 Willow Road, Menlo Park, CA, 94025, USA) ("Instagram"). If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate the visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Instagram. Privacy policy: help.instagram.com/519522125107875.
Our online offer uses functions of the LinkedIn network. The provider is LinkedIn Corporation (2029 Stierlin Court, Mountain View, CA 94043, USA) ("LinkedIn"). Each time one of our pages containing LinkedIn functions is accessed, a connection to the LinkedIn servers is established. LinkedIn is informed that you have visited our website with your IP address. If you click on the LinkedIn "Recommend" button and are logged into your LinkedIn account, it is possible for LinkedIn to associate your visit to our website with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by LinkedIn. Privacy policy: www.linkedin.com/legal/privacy-policy, Opt-Out: www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
We use social plugins from the social network Pinterest, which is operated by Pinterest Inc. (635 High Street, Palo Alto, CA, 94301, USA) ("Pinterest"). When you call up a page that contains such a plugin, your browser establishes a direct connection to the Pinterest servers. The plugin transmits log data to the Pinterest server in the USA. This log data may contain your IP address, the address of the websites visited that also contain Pinterest functions, the type and settings of the browser, the date and time of the request, how you use Pinterest and cookies. Privacy Policy: policy.pinterest.com/en/privacy-policy.
Functions of the Twitter service may be integrated within our online offer. These functions are offered by Twitter Inc. (1355 Market Street, Suite 900, San Francisco, CA 94103, USA) ("Twitter"). By using Twitter and the "Re-Tweet" function, the websites you visit are linked to your Twitter account and made known to other users. In the process, data is also transferred to Twitter. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Twitter. Twitter privacy policy at twitter.com/en/privacy. You can change your privacy settings on Twitter in the account settings under twitter.com/settings/account Change.
We use social plugins from the Tumblr social network, which is operated by Tumblr, Inc. (35 East 21st Street, 10E, New York, NY 10010, USA) ("Tumblr"). When you access a page that contains such a plugin, your browser establishes a direct connection to Tumblr's servers. The plugin transmits log data to the Tumblr server in the USA. This log data may contain your IP address, the address of the websites you visit that also contain Tumblr functions, the type and settings of the browser, the date and time of the request, how you use Tumblr and cookies. Privacy Policy: www.tumblr.com/privacy/de.
We use functions of the XING network. The provider is XING AG (Dammtorstraße 29-32, 20354 Hamburg, Germany) ("XING"). Each time one of our pages containing XING functions is accessed, a connection to XING servers is established. As far as we are aware, no personal data is stored in this process. In particular, no IP addresses are stored or usage behaviour evaluated. Privacy policy: www.xing.com/app/share?op=data_protection.
External code of the JavaScript framework "jQuery", provided by the third-party provider jQuery Foundation, jquery.org.
We use the online shop translation solution "langify" (langify GmbH & Co. KG, Stephansweg 15, 32052 Herford, Germany). Privacy policy: langify-app.com/privacy_policy.
For the collection of customer ratings, we work together with the company Trusted Shops (Trusted Shops GmbH, Colonius Carré, Subbelrather Straße 15c, 50823 Cologne, Germany). The Trusted Shops trust badge is integrated on this website to display our Trusted Shops seal of approval and any ratings collected, as well as to offer Trusted Shops products to buyers after they have placed an order. This serves to protect our legitimate interests in an optimal marketing of our offer, which outweigh our interests in the context of a balancing of interests, in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO. The Trustbadge and the services advertised with it are an offer of Trusted Shops GmbH. When the Trustbadge is called up, the web server automatically saves a so-called server log file, which contains, for example, your IP address, the date and time of the call-up, the amount of data transferred and the requesting provider (access data) and documents the call-up. This access data is not evaluated and is automatically overwritten at the latest seven days after the end of your visit to the site. Further personal data is only transferred to Trusted Shops if you have consented to this, have decided to use Trusted Shops products after completing an order or have already registered to use them. In this case, the contractual agreement made between you and Trusted Shops applies. Privacy policy: www.trustedshops.de/impressum.
We use the Shopify plugin "Social Login by Oxi Apps" to allow our customers to log in to our online shop with their social profiles. Privacy policy: social-login.oxiapps.com/privacy.
We use services provided by Bold Commerce (50 Fultz Blvd. Winnipeg MB, R3Y 0L6, Canada) for marketing purposes in our online shop. Privacy Policy: boldcommerce.com/privacy.
We use the service "Rewards by Swell" to operate our bonus points system in our online shop. Rewards by Swell is a product of ChainPerks, Inc. (DBA Swell, a Delaware corporation with a place of business at 55 Court Street, Suite 520, Boston, MA 02108, USA).
To provide applications and backups, we use Amazon Web Services (Amazon Web Services, 1200 12th Avenue South Suite 1200, Seattle, WA 98144, USA) ("AWS"). AWS complies with the data protection provisions of the GDPR and we have concluded an order processing agreement.
For the fulfilment of the contract in the online shop, customer data (name, address, telephone, email) are transferred to Österreichische Post AG (Rochusplatz 1, 1030 Vienna, Austria). An order processing contract has been concluded.
We use Slack as a communication solution (Slack Technolgies, Inc. 155 5th Street, 6th Floor, San Francisco, CA 94103, USA) ("Slack"). An order processing agreement has been concluded with Slack. Data protection: slack.com/intl/en/privacy-policy.
We use web hosting services provided by conova communications GmbH (Karolingerstraße 36A, 5020 Salzburg, Austria). We have concluded an order processing contract. Data protection: www.conova.com/agb.
We use the Amazon billing service Amainvoice of the company amaZervice GmbH (Am Riedbach 3, 87499 Wildpoldsried/ Allgäu, Germany). We have concluded an order processing contract. The legal basis for the transfer is the fulfilment of the contract. Privacy policy: amainvoice.com/?privacy-policy1TP4legal-privacy-policy.

19. rights of the users

19.1. Users have the right, upon request and free of charge, to obtain information about the personal data we have stored about them.

19.2. In addition, users have the right to rectification of inaccurate data, restriction of processing and erasure of their personal data, where applicable, to exercise their rights to data portability and, in the event of a presumption of unlawful data processing, to lodge a complaint with the competent supervisory authority.

19.3. Likewise, users can revoke consent, in principle with effect for the future.

20 Deletion of data

20.1. The data stored by us will be deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with any statutory retention obligations. If the user data is not deleted because it is required for other and legally permissible purposes, its processing is restricted. I.e. the data is blocked and not processed for other purposes. This applies, for example, to user data that must be retained for reasons of commercial or tax law.

20.2. In accordance with legal requirements, storage is for 7 years pursuant to § 257 para. 1 HGB (commercial books, inventories, opening balances, annual financial statements, commercial letters, accounting vouchers, etc.) and for 10 years pursuant to § 147 para. 1 AO (books, records, management reports, accounting vouchers, commercial and business letters, documents relevant for taxation, etc.).

21 Right of objection

Users may object to the future processing of their personal data in accordance with the legal requirements at any time. The objection can be made in particular against the processing for purposes of direct advertising.

22. changes to the privacy policy

22.1. We reserve the right to change the data protection declaration in order to adapt it to changed legal situations or in the event of changes to the service as well as data processing. However, this only applies with regard to declarations on data processing. Insofar as user consent is required or components of the data protection declaration contain provisions of the contractual relationship with the users, the changes will only be made with the consent of the users.

22.2. Users are requested to inform themselves regularly about the content of the privacy policy.

23. Use of Google AdSense

23.1.This website uses Google AdSense. This is a service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, for the integration of advertisements. Google AdSense uses cookies. These are files which are stored on your PC and enable Google to analyse the data relating to your use of our website. Google AdSense also uses web beacons, which are invisible graphics that enable Google to analyse clicks on this website, traffic to this website and similar information.

The information obtained via cookies and web beacons, your IP address and the delivery of advertising formats are transmitted to a Google server located in the USA and stored there. Google may share this collected information with third parties if required to do so by law or if Google contracts with third parties to process the data. However, Google will merge your IP address with the other stored data.

By making the appropriate settings on your internet browser, you can prevent the aforementioned cookies from being stored on your PC. However, this may mean that the contents of this website can no longer be used to the same extent. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Stand: 30.03.2021